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Problem

You restored your GW and Databases, on a Test Server for example, and after restarting the Production Module you get

ProductionGatewayHook 15Sep2020 11:30:27 Error getting licensing information




com.sepasoft.production.mes.manager.license.LicensingException: Cannot use emergency licensing because cannot verify last contact date
at com.sepasoft.production.mes.manager.license.EmergencyModeLicenseService.getEmergencyLicensingService(EmergencyModeLicenseService.java:98)
at com.sepasoft.production.mes.manager.license.GatewayMESModuleLicenseManager.getRemoteLicensingService(GatewayMESModuleLicenseManager.java:131)
at com.sepasoft.production.license.MESModuleLicenseManager.getCachingLicenseService(MESModuleLicenseManager.java:45)
at com.sepasoft.production.mes.manager.license.EnterpriseChildMESModuleLicenseManager.isTaskRouting(EnterpriseChildMESModuleLicenseManager.java:179)
at com.sepasoft.production.gateway.ProductionGatewayHook.getStatusPanels(ProductionGatewayHook.java:535)


Solution

goto 
Configure → Enterprise Settings  and make it the root server

from

to



restart Production Module and Designer

N/A